62ph Privacy Policy — Your Data, Protected

62ph ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access and use the services available at 62ph.asia. This Privacy Policy ("Policy") describes how 62ph collects, processes, stores, uses, shares, and protects personal information provided to us by registered members and visitors located in the Philippines and other jurisdictions.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, the applicable issuances of the National Privacy Commission (NPC), and the Anti-Money Laundering Act of 2001 (Republic Act No. 9160, as amended), insofar as those statutes govern our data processing activities.

By creating a 62ph account, making a deposit, or accessing any part of the 62ph platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, you must not use the 62ph platform.

For the purposes of the Data Privacy Act of 2012 and this Policy, 62ph acts as the personal information controller in respect of all personal data collected through the 62ph.asia platform. Decisions regarding the purposes and means of processing your personal data are made by 62ph in its capacity as an operator regulated under the PAGCOR framework.

Certain data processing activities — such as payment processing, identity verification, and game delivery — are carried out by third-party personal information processors engaged by 62ph. These processors act under 62ph's documented instructions and are contractually required to maintain data protection standards consistent with this Policy and Philippine law.

Questions about data control, data subject rights requests, and regulatory complaints may be directed to 62ph's designated Data Protection Officer (DPO), whose contact details are listed in Section 14 of this Policy.

62ph collects personal data through several channels: directly from you during registration and KYC, automatically through your use of the platform, and from third-party verification and payment providers. The categories of data we collect are described below.

Registration and Account Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (for age verification — 62ph is strictly 21+ per PAGCOR requirements);
• Philippine mobile number used as your account identifier;
• Email address (if provided);
• Username and encrypted password hash;
• Residential address in the Philippines.

KYC and Identity Verification Data

• Copies of government-issued photo ID (UMID, PhilSys National ID, Passport, or Driver's License);
• Selfie or live photo for biometric comparison;
• Proof of address documents where required;
• Source of funds documentation for accounts triggering AML thresholds.

Transaction and Financial Data

• Deposit and withdrawal history denominated in PHP;
• GCash wallet identifier, Maya account number, or bank account details used for transactions;
• Transaction timestamps, amounts, and reference numbers;
• Bonus and promotion redemption records.

Gaming Activity Data

• Game history, bet logs, and wagering activity across all 62ph game categories;
• Session durations, login timestamps, and device identifiers;
• Responsible gaming settings, deposit limits, and self-exclusion status.

Technical and Device Data

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Cookies and session tokens (see Section 7).

62ph uses personal data collected from members and visitors for the following purposes:

• Account creation and management: To register your 62ph account, verify your identity, maintain your account profile, and manage your access to the platform's services.
• Age verification and KYC compliance: To confirm that you meet the minimum age of 21 years as required by PAGCOR regulations, and to satisfy Know Your Customer obligations under the Anti-Money Laundering Act.
• Payment processing: To facilitate PHP deposits and withdrawals via GCash, Maya, BPI, BDO, UnionBank, Metrobank, and other approved Philippine payment channels. Payment data is shared only with authorized payment processors.
• AML/CTF monitoring: To monitor transactions for compliance with Philippine anti-money laundering and counter-terrorism financing laws. Suspicious transactions are reported to the Anti-Money Laundering Council (AMLC) as required by law.
• Responsible gaming: To enforce deposit limits, self-exclusion settings, and session reminders you have set on your account. To identify at-risk gaming patterns and reach out proactively where 62ph's responsible gaming protocols require.
• Customer support: To respond to your queries, resolve disputes, investigate complaints, and maintain records of support interactions.
• Platform security: To detect and prevent fraud, unauthorized access, collusion, and other prohibited activities. To investigate and act on reports of Terms of Service breaches.
• Service improvement: To analyze aggregated, anonymized usage patterns to improve platform performance, game selection, and user experience. Individual-level behavioral data is not used for profiling purposes without your explicit consent.
• Marketing communications: To send promotional offers, reload bonuses, and platform news where you have opted in to receive such communications. You may opt out at any time.
• Legal and regulatory compliance: To comply with applicable Philippine laws, PAGCOR licensing conditions, court orders, and regulatory directives.

62ph processes your personal data on one or more of the following legal grounds recognized under the Data Privacy Act of 2012:

62ph does not sell, rent, or trade your personal information. We share personal data only in the following circumstances and with the following categories of recipients:

• Payment processors: GCash (Mynt), Maya (PayMaya Philippines), BancNet, and other approved Philippine payment operators receive your transaction data solely to process deposits and withdrawals. These processors are subject to their own NPC-registered privacy policies and handle data under contractual data processing agreements with 62ph.
• KYC / identity verification providers: Third-party KYC service providers process your government ID and biometric data to verify your identity and age. These providers are engaged under strict data processing agreements and are prohibited from using your data for any purpose other than fulfilling 62ph's verification requirements.
• Game software providers: Game providers such as Pragmatic Play, PG Soft, and Jili Games receive limited session data (player ID, bet amounts, game outcomes) to deliver games and calculate results. Full personal identification data is not passed to game providers.
• Regulatory authorities: 62ph is legally required to report suspicious transactions to the Anti-Money Laundering Council (AMLC), disclose player data to PAGCOR upon request, and comply with orders from the National Privacy Commission (NPC) and Philippine courts. These disclosures are made only to the extent required by applicable law.
• Legal and professional advisors: 62ph's legal counsel, auditors, and compliance consultants may access personal data to the minimum extent necessary for their professional engagement, subject to professional confidentiality obligations.
• Corporate transactions: In the event of a merger, acquisition, or asset sale involving 62ph, personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations being imposed on the successor entity.

62ph uses cookies and similar tracking technologies to operate the platform, personalize your experience, maintain your session, and analyze aggregate usage patterns. By continuing to use the 62ph platform, you consent to the use of cookies as described below.

Types of cookies used:

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without impairing platform functionality.
• Functional cookies: Remember your preferences such as game filter settings, responsible gaming limit displays, and language settings to improve your experience on return visits.
• Analytics cookies: Collect aggregated, anonymized data about how users navigate the platform — pages visited, time spent, and features used — to help 62ph improve its services. No individual-level profiling is performed through analytics cookies.
• Security and fraud detection cookies: Used to identify unusual activity patterns that may indicate unauthorized access attempts, automated bot activity, or fraud.

62ph does not use third-party advertising cookies or behavioral tracking cookies that build user profiles for advertising networks. You may configure your browser to reject or delete cookies, but please note that disabling strictly necessary cookies will prevent you from logging into and using the 62ph platform.

62ph retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The following retention schedule applies:

Upon expiry of applicable retention periods, personal data is securely deleted or anonymized in accordance with 62ph's data disposal procedures.

Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules, you have the following rights in respect of your personal data held by 62ph. To exercise any of these rights, contact the 62ph Data Protection Officer as described in Section 14.

62ph has implemented organizational, technical, and physical security measures appropriate to the sensitivity of the personal data it processes. These include, but are not limited to:

• Transport Layer Security (TLS 1.2 and above) for all data transmitted between your device and 62ph servers;
• Cryptographic hashing of account passwords — 62ph never stores plaintext passwords;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• KYC document storage in access-restricted, audit-logged environments separate from general application infrastructure;
• Automated anomaly detection for login attempts, transaction patterns, and data export activity;
• Regular third-party security assessments and penetration testing of the 62ph platform;
• Data processing agreements with all third-party processors mandating equivalent security standards.

Despite these measures, no system is entirely immune to security incidents. In the event of a personal data breach that is likely to result in serious harm to affected data subjects, 62ph will notify the National Privacy Commission and affected individuals within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular 16-03.

The 62ph platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with PAGCOR licensing requirements for online gaming in the Philippines. 62ph does not knowingly collect personal data from individuals under 21 years of age.

Age verification is conducted during the KYC process using government-issued identification. Where 62ph becomes aware that a registered account was created by or is being used by a person under 21 years of age, that account will be immediately suspended, all related data will be reviewed, and any funds will be handled in accordance with PAGCOR regulatory guidance.

Some of the third-party service providers engaged by 62ph — including certain game software providers, cloud infrastructure providers, and KYC platform operators — may process personal data on servers located outside the Philippines. Where such cross-border transfers occur, 62ph ensures that:

• The receiving jurisdiction provides an adequate level of data protection as assessed against the standards of the Data Privacy Act of 2012;
• Where adequate protection cannot be confirmed by jurisdiction assessment alone, 62ph implements contractual safeguards — including standard data protection clauses — in agreements with the relevant processors;
• Cross-border transfers are limited to the minimum data necessary for the specific processing purpose and do not include full KYC document copies unless strictly required for identity verification.

You may request information about specific cross-border data transfers affecting your personal data by contacting the 62ph Data Protection Officer.

62ph may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For material changes — those that significantly affect how we collect, use, or share your personal data — 62ph will provide advance notice to registered members via email or in-platform notification at least seven (7) days before the changes take effect. Your continued use of the 62ph platform after the effective date of any revision constitutes your acceptance of the updated Policy.

We recommend that you review this Privacy Policy periodically. Archived versions of this Policy are available from the 62ph Data Protection Officer upon request.

For all privacy-related inquiries, data subject rights requests, or concerns about how 62ph processes your personal information, please contact our designated Data Protection Officer:

If you are not satisfied with 62ph's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which has authority over personal information controllers operating within the country.